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Services

What we build

Five kinds of work we take off your team, each connected to the tools you already use.

Document processing

Stop copying data out of documents by hand.

We build a system that reads invoices, contracts, purchase orders and scanned forms, pulls out the data you need and checks it. The checked data goes straight into your ERP, CRM or database, and your team only looks at the exceptions.

  • Reads PDFs, Word files, scans and mixed batches
  • 99% field accuracy on the logistics project, checked before any data moves
  • Every extraction is logged, so you can always see what was read
85% less manual invoice processing at a logistics client Read the case

Best for: finance teams, legal & compliance, logistics, insurance, any team handling a high volume of paperwork

Built with: OCR, NLP, Python, Azure Document Intelligence

Customer support

Answer the routine questions automatically. Pass the rest to your team.

We build an assistant that answers the questions your team now handles by hand, from account issues to how-to questions about your product. It answers only from your own documentation and policies, and hands anything complex to a person with the conversation attached.

  • Answers from your knowledge base, help docs and product policies
  • Passes a case to a person when it genuinely needs one
  • Works in web chat, mobile, WhatsApp and email, in several languages
78% of 5,000 daily conversations resolved without a person, at a software company Read the case

Best for: SaaS companies, e-commerce, customer success teams, any business where the inbox is the bottleneck

Built with: LLMs, RAG (answers drawn only from your documents), LangChain

Recurring tasks and reports

The multi-step work nobody should still be doing by hand.

We map how the work flows today and automate the steps that take the time: approvals, syncing data between systems, reports and routing exceptions. Once live, it starts on schedule, checks its own output and tells the right person when something needs attention.

  • No more manual handoffs, copy-paste steps or missed approvals
  • Connects to your CRM, ERP, databases and other tools
  • Handles the exceptions too, and keeps running outside working hours
12 → 4 days to close the month at a finance client Read the case

Best for: operations managers, growing SMBs, finance teams, anyone managing repetitive multi-step workflows

Built with: Workflow engines, APIs, Python

Websites and web apps

Often part of an automation project, and sometimes the whole of it.

We build company websites from scratch in hand-written code, so they load quickly and rank well. We also build the dashboards, client portals and internal tools your team and clients use every day.

  • Live example: caremyphone.de, 98/100 PageSpeed, built in 3 weeks (see the case)
  • Logins, user roles and live data built in, connected to your other systems
  • Clean, documented code your team can update later
€78K a year saved by an analytics app we built Read the case

Best for: founders building a product, teams adding automation to an existing platform, businesses that outgrew Squarespace or WordPress, anyone with a slow site

Built with: React, Next.js, Node, hand-written HTML/CSS, SEO

Free 30-minute call

Tell us what takes up your team’s week.

A few sentences about the task and how often it happens is enough. We reply within 24 hours.

Ayman Santeer
“You talk to me, the engineer who builds your system. If AI isn’t the right fix for your problem, I’ll tell you.” Ayman Santeer, Founder
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contact@elanova.ai +31 6 40747312 WhatsApp